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FAQ – all the answers at a glance

Frequently Asked Questions

Arrive, unwind, feel at ease: in our FAQs, you’ll find answers to all the key questions about your stay at Schüle’s Health Resort & SPA – from getting here and booking to the spa, dining and wellness programmes.

So that you can immediately enjoy what really matters: time for yourself.

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Location & How to get there

You can reach us easily by car via the A7/B19, or take a leisurely train journey directly to Oberstdorf. The taxi rank is located at the station. From there, you can easily take a taxi to our premises.

Arrival

Yes, there are free outdoor parking spaces and an underground car park (for a fee). There are charging points for electric cars (for a fee).

Arrival

Yes, we provide a lockable bike garage where you can also charge your e-bike free of charge. A bike service and wash station is also available free of charge.

We’d be happy to organise transfers within Oberstdorf for you on request. For journeys further afield, we’ll be happy to look into our options on a case-by-case basis.

Yes, our hotel is largely accessible. Please let us know in advance if you have any special requirements so that we can make the best possible arrangements for your stay.

Yes, on arrival you will receive the Allgäu-Walser Pass, which entitles you to numerous discounts as well as free bus and train travel in the Oberallgäu and Kempten.

You can find more information here:

More about

Booking & Stay

The best way to book is directly via our website, by telephone or by email. That way, you’ll benefit from our best price and personalised advice.

Check availability now

When you book directly, you’ll secure the best rates and receive personalised assistance in choosing your room and any additional services.

Your stay includes our breakfast buffet or our ‘pampering’ half-board package (breakfast, a healthy midday snack, homemade cakes, a 5-course evening meal), use of the 2,600 m² spa area, the activity and outdoor programme (over 24 free classes a week) and many other included services.
In addition to the room rate, a local tourist tax applies. Underground parking spaces, electric car charging, drinks or special extras (e.g. spa treatments, minibar, etc.) are charged separately.

Our cancellation policy depends on the rate booked:

  • Flex Rate: Free cancellation up to 3 days before arrival; no deposit required (subject to availability).
  • Standard Rate: Cancellation is not free of charge; a deposit of 25 % of the total price is payable upon booking.

In the event of cancellation, the hotel may charge a flat-rate cancellation fee instead of a individually calculated compensation. This is based on the length of stay, meal plan and the rate booked, and amounts to a maximum of the agreed accommodation price minus any expenses saved.

You can find more information about our cancellation policy here:

Stornobedingungen

Yes, we would be happy to recommend that you take out travel cancellation insurance, for example through our partner HanseMerkur. This will ensure you are fully covered in the event of a last-minute cancellation. If you have any questions, our reservations team will be happy to provide you with further details.

Hanse Merkur Insurance

During the peak season and for special packages, a minimum stay may apply. Our team will be happy to provide you with personalised information.

Your room will be available from 4.00 pm on the day of arrival. On the day of departure, please vacate your room by 11.00 am.

No, we are a pet-free resort to ensure a comfortable stay for guests with allergies and peace and quiet for all guests.

Yes, we welcome guests aged 16 and over.

Cuisine & Nutrition

Our ‘pampering’ half-board package includes a generous breakfast buffet, a late-riser’s breakfast, a healthy midday snack, homemade cakes in the afternoon and a 5-course set menu of your choice in the evening. Alternatively, you can book a room with just the breakfast buffet.

Yes, our kitchen is happy to cater for individual dietary requirements. Please let us know your requirements before you arrive.

Our dietary plans are tailored specifically to your needs in close consultation with our healthcare team.

Yes, we also offer detox programmes and specialised diet programmes under medical supervision.

Generally speaking, no, but we would ask that you do not wear sportswear or swimwear or shorts at breakfast or dinner.

Wellness & Spa

Our 2,600 m² ‘Marinium®’ offers you a spacious pool area, saunas, aroma grottos, a relaxation room and an exclusive ladies’ spa.

Yes, our spa is open to all hotel guests.

The Ladies’ SPA and the clothed area are open from 11.00 to 20.00, whilst the nude area is open from 13.00 to 20.00. On Saturdays, they are open until 22.00.
We recommend that you book your preferred dates for wellness treatments in advance of your arrival, either by telephone, by email or online when booking your room. Please note that medical treatments can only be booked on site with a private prescription.

treatments

You don’t need to bring anything with you; our spa has taken care of everything.

Yes, on request, external guests may also use our spa facilities on Wednesdays.

Health & Longevity

Medical wellness combines traditional wellness with medically supervised preventative and therapeutic treatments – for lasting relaxation and renewed vitality.

1. What does ‘longevity’ mean in the context of SCHÜLE’S?

Longevity represents a holistic approach to promoting a long and healthy life – based on the tried-and-tested Kneipp philosophy,
reinterpreted for the modern age and combined with innovative preventative measures.

2. What makes this concept special?

  • A combination of traditional Kneipp principles, modern science and regenerative approaches.
  • Making use of Oberstdorf’s therapeutic climate to promote natural health

3. What are the ‘five pillars’ on which the concept is based?

The five key principles are:

  1. Vital (Water) – Kneipp treatments such as water pours, baths and water cures to boost circulation, the immune system and regeneration.

  2. Active (Exercise) – Over 24 free fitness and relaxation classes a week, plus guided walks and herb walks.

  3. Healthy (Nutrition) – Healthy gourmet cuisine made with regional, seasonal ingredients, based on Kneipp's nutritional principles.

  4. Nature (herbs) – Incorporating natural medicinal herbs into the spa, treatments, cuisine and your own herb garden.

  5. Harmony (way of life) – mindfulness, stress relief, a structured daily routine, personalised treatment plans and daily reflection led by Protestant pastoral carers

4. How can you make the most of the Oberstdorf area?

Oberstdorf is a health resort (Premium Class) with a therapeutic climate and excellent air quality – particularly at night, this promotes restful sleep and supports optimal recovery, leading to greater longevity

A doctor’s prescription is required for medical use. We would be happy to advise you on the relevant prescription options.

To begin with, our team of doctors will work with you to draw up a personalised profile so that your programme can be tailored perfectly to your needs.

Our treatments and consultations are available exclusively to our hotel guests during their stay.
All programmes are tailored specifically to you following a medical history assessment.

Medical care & prevention

Yes, our medical practice is here to offer you advice and support throughout your stay.

We’d be delighted. Your medical records will help us to better
assess your situation and tailor your treatment to your needs. This is particularly
helpful if you are staying with us as part of an inpatient preventative care or rehabilitation programme.
Please bring copies of any relevant
documents you already have, if possible.

Following a comprehensive medical history, we develop a personalised treatment plan, which is regularly reviewed and adjusted as necessary.

Activities & Surroundings

Our activity programme includes guided walks, yoga, fitness and relaxation classes.
From Monday to Saturday, you can choose from 24 free fitness and relaxation classes, as well as guided walks and herb walks. The varied fitness programme is supervised by our team of sports and physiotherapy specialists and offers a wide range of sporting and healthy activities, from easy to challenging, all year round. And it’s all included in the room rate!
Yes, we regularly organise concerts, readings and talks for our guests.

Oberstdorf offers a wide range of activities all year round: from hiking, cycling, skiing and cross-country skiing to cultural events and much more.

Yes, you can hire a range of e-bikes directly from us.

Payment & Insurance

You can pay in cash, by debit card or using major credit cards (Visa, Mastercard).

In addition to the room rate, we charge the local tourist tax as well as optional services such as underground parking, drinks, the minibar or spa treatments
Yes, we’d be happy to advise you on which services may be covered by your insurance.
Yes, we will provide you with the relevant invoicing documents.

Who is Schüle's suitable for?

Yes, many guests come on their own, specifically to take time for themselves and their health.

No, as an adults-only hotel, we welcome guests aged 16 and over.
Yes, we’d be happy to put together bespoke packages for your holidays together.

Our team will support you right from the start and tailor your programme to suit your needs in a clear and accessible way – perfect for beginners too.

Schüles Gesundheitsresort Oberstdorf

SCHÜLE'S Gesundheitsresort & Spa ****S
Ludwigstraße 37 - 41a
87561 Oberstdorf, Deutschland
Tel: +49 (0) 83 22 - 70 10
Fax: +49 (0) 83 22 - 70 15 16
info@schueles.com
www.schueles.com

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